BitSur LLC Privacy Policy
Last updated: September 20, 2026.
BitSur LLC (“BitSur,” “we,” “us,” or the “Company”), organized in the State of Florida, United States, with a business address at 8325 NE 2nd Ave, STE 349, Miami, FL 33138, respects the privacy of individuals who visit www.bitsur.us, request information, enroll in educational activities, or receive our newsletter.
This Policy explains what information we may collect, how we use it, with whom it may be shared, and the choices individuals have regarding their information. BitSur provides training, educational content, and technology consulting. It does not receive, custody, or manage third-party funds or cryptoassets and does not offer investment mechanisms.
1. Scope
This Policy applies to BitSur’s website, forms, communications, newsletters, educational activities, and business contacts. It does not govern independent third-party websites, platforms, or services accessed through external links.
2. Information We May Collect
- Information provided directly: name, email address, telephone number, company, job title, country, message, or information voluntarily included in an inquiry, registration, or service request.
- Newsletter information: name, email address, subscription date, evidence of consent, confirmation status, preferences, opens, clicks, and unsubscribes when these features are available.
- Technical information: IP address, device and browser type, language, pages visited, date and time, referring URL, and security or operational logs.
- Contractual relationship information: contact details, billing information, communications, and background information necessary to provide training or consulting services. BitSur does not request private keys, seed phrases, or wallet credentials.
3. Purposes of Processing
We may use information to:
- respond to inquiries and provide requested information;
- manage registrations, training programs, events, and consulting services;
- send the educational newsletter when consent has been provided;
- maintain security and prevent abuse, fraud, or unauthorized access;
- analyze and improve the website, content, and user experience;
- comply with legal, accounting, tax, and contractual obligations;
- protect the rights of BitSur, its users, and third parties.
4. Legal Bases for Processing
Depending on applicable law, we process information based on consent, the performance of pre-contractual or contractual measures, compliance with legal obligations, and our legitimate interests in operating, protecting, and improving the website and services. Consent may be withdrawn at any time without affecting processing previously conducted lawfully.
5. Educational Newsletter and Brevo
The newsletter is managed through Brevo (Sendinblue), a technology provider that processes subscription and email-delivery information under its own terms and security measures. We use double opt-in when enabled. Each message will include an unsubscribe mechanism. Unsubscribing does not necessarily delete information that we must retain to demonstrate consent, comply with legal obligations, or prevent further unsolicited messages.
6. WhatsApp, Social Media, and Other Third Parties
When an individual contacts BitSur through WhatsApp, social media, or another external platform, the interaction is also subject to the applicable provider’s policies. BitSur may retain the conversation when necessary to address the request, document a business relationship, or protect legitimate rights.
7. Cookies and Similar Technologies
The website may use essential cookies for security and operation, as well as analytics or preference tools when enabled. Users may manage cookies through their browsers. Blocking certain cookies may limit website functions. Where required by applicable law, consent will be requested before non-essential technologies are activated.
8. Sharing of Information
We do not sell personal information. We may share it only with service providers that support our operations—including web hosting, email, security, analytics, videoconferencing, storage, or support providers—with professional advisers subject to confidentiality obligations; in connection with a legitimate business reorganization; or when required by a competent authority or necessary to protect rights and safety. Service providers receive only the information reasonably necessary to perform their functions.
9. International Transfers
BitSur operates from the United States and uses providers that may process information in different countries. Where appropriate, we will seek to apply contractual safeguards and reasonable measures to protect information in accordance with applicable law.
10. Retention
We retain information for as long as necessary to fulfill the purposes described, maintain business and consent records, address disputes, and comply with legal obligations. Retention periods depend on the nature of the relationship, regulatory requirements, and the legitimate need to preserve evidence.
11. Security
We apply reasonable administrative, technical, and organizational measures to reduce the risks of loss, alteration, unauthorized access, or disclosure. No Internet system is completely secure; therefore, we cannot guarantee absolute security. If an incident occurs, we will act in accordance with applicable legal obligations.
12. Rights and Choices
Depending on an individual’s place of residence, they may request access, correction, updating, deletion, restriction of or objection to processing, portability, or withdrawal of consent. They may also unsubscribe from the newsletter through the link included in each email. To exercise these rights, contact info@bitsur.us. We may request reasonable information to verify identity and prevent fraudulent requests.
13. Children and Minors
The website is not intentionally directed to children under 13 and does not seek to collect their information. Individuals under 18 should enter into contracts or enroll in services only with the authorization and supervision of a legal representative. If we learn that information from a minor was collected without valid authorization, we will take reasonable steps to delete it.
14. External Links
Links to third-party websites are provided for reference. BitSur does not control their privacy or security practices, content, or availability.
15. Changes to This Policy
We may update this Policy to reflect legal, technical, or operational changes. The current version will be identified by its update date and published on the website.
16. Contact
Privacy inquiries: info@bitsur.us.
BitSur LLC, 8325 NE 2nd Ave, STE 349, Miami, FL 33138, United States.
This document describes the website’s general practices and shall be interpreted in accordance with applicable law.